Frequently Asked Questions

Where is WAPS! Clothes based?

We are based in Los Angeles, CA. USA . Where we get to test and use all our products to assure they succeed with flying colors!

Can I change my order?

Orders are processed when received. To make a change, please contact us by email to sales@withapurposesportswear.com. or via our CONTACT page, as soon as possible. Every effort will be made to accommodate your request.

Where do you ship to?

We ship worldwide from our headquarters in Los Angeles, USA. All shipping options and costs are automatically calculated and presented when you check out, depending on the address information you have entered. As long as USPS, DHL or UPS can deliver a package to your location. You will be able to choose your shipping options once you proceed to checkout, and before confirming payment. Check out our “Shipping & Delivery” section for additional reference on this topic.

How long does shipping take?

It depends on the shipping option you choose. At check out these options are presented with a brief explanation for each case. International shipments also always depend on customs of the destination country.

Do I need to pay shipping for returns?

Yes. Your return shipping costs are paid by you. However, we will not charge you a new fee to re-ship again to you for any exchanged item.

I would like to exchange an item I have for something else: where in Los Angeles can I go to see what’s available, try on and choose what I like best and make my exchange in person?

Since we are an online-only operation, with no physical facility available to interact directly with our customers, we request all returns/exchanges are shipped to us via postal mail, to ensure a better quality of service.

The tracking info of my shipment says it has been delivered, but I can’t find it in my mailbox or property and I haven’t received it. What can I do?

FOR USA: If you have placed your order, choosing any of our USPS shipping options “WITH-Signature-Confirmation” included, please contact us, so we can follow up on your case and find a resolution. If you chose any of the “NO ­Signature-confirmation” options, once USPS states the package as “Delivered” we cannot offer any assistance from our side. You need to contact USPS directly and start a claim with them about the lost/misplaced package. For more reference on our shipping options, please check out our Shipping & Delivery guidelines.

FOR INTERNATIONAL: International orders shipped with USPS (either First Class International, Express Mail International) are handed off to the reciprocating mail service in the destination country. These shipments are not fully traceable (by a tracking number) as they enter a different postal system in a new country. In case these shipments get lost, misplaced or stolen we cannot offer any assistance from our side. You need to contact your local post mail carrier directly and start a claim with them about the lost or misplaced package. For more reference on our shipping options, please check out our Shipping & Delivery guidelines.

I just purchased an item here on the web store, and one day later I see it offered at lower price on sale. Can I get a refund for the difference?

We may regularly offer temporary mark downs, discounts, promotional codes and special offers; which may come and go at any given time. We can offer to process a price adjustment if your item (same color and size) has been reduced within 72 hours of the original purchase date. We only offer price adjustments for merchandise purchased at its original “full price.” Items purchased with other type of discounts applied, promotional codes, or from the Sale/Clearance section are not eligible for price adjustments. Each item is eligible for only one price adjustment. To obtain the adjustment please email us to sales@withapurposesportswear.com, or via our CONTACT page, within seven (7) days after the purchase date – requests sent after that time frame is due won’t be accepted. Include your order number, and the item(s) that you believe are eligible for the price adjustment, and we’ll review the case and process a refund for the difference that qualifies as applicable.

The item I wanted is out-of-stock. Will you get more?

We try to restock practically all our items frequently. We try our best to run out our stock. We will back-order out-of-stock items within 30-40 days.

Do you accept checks or money orders?

We are unable to accept checks or money orders but we do accept Visa, MasterCard, American Express, and Discover, as well as PayPal payments.

What materials are your sports shirts made of?

All sport shirts are made with 100 % premium grade polyester. Very soft to the touch. We use top-grade 2-way stretch Spandex, which allows perfect contouring to the body and comfortable movement for better comfort and feel to the skin. We also use the industry’s top benchmark thread, that offers both strength and durability, even in wet conditions.

How can I know what my size is? Do you have size charts?

Shirts comes in Small, Medium, Large, XL and 2XL – True to size.

Does WAPS! Shirts require any special care?

We recommend that all sports shirts can be machine wash in cold water. Fabric Softeners are not recommended. Machine dry ok!

Is my order secure?

We understand the security concern when shopping online. WAPS Clothes is committed to the complete privacy and security of your personal information. We make your shopping experience a safe one. Our check-out cart system uses a SSL (Secure Sockets Layer) certificate, as a technology to encrypt and protect your information before it is sent over the Internet. All of your personally identifiable data is private and is never shared with or sold to any external organization. We strongly advise all our users to protect their credit card number by never sending that number, or any other sensitive information, to us via email.

What is your privacy policy?

With A Purpose Sportswear! is committed to the complete privacy and security of your shopping experience. No external party or entity will be able to view your account information, your purchasing history, or your credit card number. Your personal information will not be sold or distributed to external parties in any way, and you are free to withdraw your name and close your account at any time.
For more details check out our full Privacy Policy.